Returns & Exchanges
At Mariani, we strive to provide the highest quality dried fruit; however, due to the perishable nature of our food products, we can only accept returns for items that are damaged or defective upon arrival. If you are not completely satisfied with your purchase, please contact our support team within 14 days of delivery for a full refund or replacement.
Contact Support
Email our customer service team with your order number and a brief explanation of the issue regarding your dried fruit products.
Submit Documentation
Provide clear photographs of the damaged packaging or defective product to help our quality control team assess the situation.
Validation Process
Our team will review your claim within 2-3 business days to ensure it meets our return criteria for food safety and quality standards.
Receive Refund or Replacement
Once approved, we will either ship out a fresh replacement of your favorite Mariani snacks or issue a full refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing